Orders typically ship same or next business day, Monday through Friday (excluding holidays). Orders placed on weekends or holidays ship the next business day. You'll get a tracking number by email as soon as it ships.

Within the US:

• Standard (UPS Ground): $10 — FREE on orders $300+
• Express: $25
• Overnight (UPS Next Day Air): $50

Delivery times are carrier estimates and start once your order ships. See our Shipping Policy for details.

Yes, we ship worldwide via UPS. International rates are calculated at checkout. Import duties, taxes, and customs fees are the customer's responsibility and are charged by your country on delivery.

Because orders ship fast, we can't guarantee changes or cancellations. Email customerservice@hypmiami.com right away with your order number and we'll do what we can before it ships. Once an order has shipped, it can't be changed or cancelled.

No. We can only ship to a street address. Please double-check your address at checkout, since we can't redirect packages once they've shipped.

Yes. Choose free local pickup at checkout and select Mary Brickell Village or Miami Worldcenter. Orders are usually ready within 2 hours during store hours, and we'll notify you when it's ready. Bring your confirmation email and a matching photo ID.

Yes. You can order from HŸP on DoorDash for same-day delivery from either of our Miami stores.

Mary Brickell Village — 900 S Miami Ave, Suite 182, Miami, FL 33130 · (786) 536-6671

Miami Worldcenter — 851 NE 1st Ave, Suite D120, Miami, FL 33132 · (786) 422-5086

Both stores are open Mon–Thu 12–8 PM, Fri–Sat 11 AM–9 PM, and Sun 11 AM–8 PM. Get directions

Most of it. Use the Location filter on any collection page to see which store has your size in stock. Inventory moves fast, so call the store before you head over if you're coming for a specific piece.

Every item sold at HŸP is inspected by our team before it's listed, and we do not knowingly sell counterfeit goods. Learn more in our Authenticity Policy.

If an item you bought from us is determined to be inauthentic by a recognized independent authentication service, contact us within 30 days of delivery. Once the item is returned in the condition it was received, we'll refund the full purchase price. Full terms are in our Authenticity Policy.

Both, but most of our inventory is new. Every product page has a Condition dropdown, so you can see exactly what you're buying before you check out.

• New: unworn. May have been previously owned and may not include all original packaging or accessories.
• Pre-owned: worn or used, and may show signs of wear.

Check the photos and description, and reach out before you buy if you have questions about a specific piece.

No. HŸP is an independent retailer and is not affiliated with or endorsed by the brands we carry. Because of that, manufacturer warranties and brand return policies may not apply to items purchased from us.

All sales are final. We don't accept returns or exchanges, and no refunds are issued, online or in store. The only exception is a qualifying claim under our Authenticity Policy. See our Refund Policy.

Yes, please ask before you buy. Text us at (786) 422-5086 or email customerservice@hypmiami.com and we'll help with fit and sizing.

We accept all major credit and debit cards, Shop Pay, Apple Pay, and Google Pay.

Yes. Choose Shop Pay Installments, Affirm, Afterpay, or Klarna at checkout to split your purchase into payments. Eligibility, terms, and approval are determined by each provider.

Yes, sales tax is charged where required by law and is shown at checkout before you pay.

Yes. We buy sneakers, apparel, accessories, handbags, watches, and jewelry.

Submit your items through our Sell to HŸP form for a quote, or bring them to either store.

Yes. If you don't see your size or the item you're looking for, text us at (786) 422-5086 or use our Inquire page, and we'll try to source it for you.